Customer service specialist in Finnish & Swedish
Do you want to work with an innovative mobile payments company? Do you want the freedom of remote work, being the master of your own schedule? Are you a self-starter and eager to learn new things? You’ve found your match!
Siru Mobile is growing and we’re looking for a customer service specialist to join our team. The position we offer is part-time, flexible and remote. You’ll work 10 to 15 hours per week, and you can work from anywhere in the world as long as you have internet access.
Who we are?
We’re Siru Mobile. A FinTech company specialized in payment technology and mobile payment concepts based on carrier billing. Today we’re a team of 15 people – all passionate about what we do and experts in our own fields.
Our company is home to a unique working culture; based on trust, ownership and freedom. We all work remotely and have our own responsibilities. When we meet up, we’re usually up to something big or about to have some fun.
What we need?
As a customer service specialist, you’ll be responsible for customer support: handling incoming requests over e-mail and phone. We hope you’re a talented communicator, able to keep cool and create excellent customer experiences in all situations.
You’ll play an important role in developing the service channels and products, since we believe that the most important insights are made at customer support. We rely on you to make observations that can be translated into valuable improvements.
What we expect from you?
You have a can-do attitude. As far as we’re concerned, attitude is one of the most important things. With a good attitude you’ll do well at Siru Mobile.
You’re multilingual. To succeed in this position, you need to be fluent in Finnish, Swedish and English – both written and oral. Fluency in German is a big plus but not expected.
You're self-motivated and organized. We value these traits, because it means you’ll be able to handle the freedom and responsibility of independent remote work.
You’ve got some experience. We’d like you to have experience from customer service (over phone, email and/or chat). We also value a relevant industry background, but we don’t expect it.
You’re down with the computer. Working remotely means you’ll have to navigate the computer independently most of the time; so good IT skills will come in handy.
What we offer?
This is an excellent opportunity for e.g. a student to flexibly work part-time from home. We give you a comprehensive introduction when you start, you’ll be part of an innovative and fast-moving company, and you’ll have the opportunity to develop professionally and grow with us.
Don't wait until the deadline! Send us your CV and application by email to firstname.lastname@example.org.
We're accepting applications until March 24th, 2023, but we encourage you to apply as soon as possible as we review applications on an ongoing basis. If you're interested in joining our team as a part-time, remote customer service specialist, please don't hesitate to apply now! We'll be in touch with all applicants as soon as possible.