Privacy policy


Siru Mobile Oy (registered number: 2396480-6) with its registered office at Fredrikinkatu 61 00100 Helsinki, Finland (“we” or “us”) is committed to respecting your privacy and protecting your information.

This Privacy Policy describes how any personal data we collect from you, or which you provide to us, through our website (“website”) or in connection with your mobile payment will be processed by us. This privacy policy applies to personal information we obtain anytime you interact with Siru Mobile, when you make a mobile payment, speak with our support staff or submit any details to us or using our website or by e-mail.

Any changes we make to this Privacy Policy in the future will be posted on this page. Any new Privacy Policy will be effective from the time that it is posted on the website. We reserve the right to make changes to our Privacy Policy at any time, without notice, where such change is required by applicable legislation.

In order to use the Service, Users must be at least eighteen (18) years of age, or of such age as required by the Merchant, with capacity to enter into legally binding contracts and must have the right to use the mobile subscription used by the User in connection with the Service. The User hereby confirms that these requirements are met.

What info we collect

Information when browsing our website

When just browsing the website, we collect basic information that most websites collect, e.g. browser type, browser headers and IP address.

Information when making a mobile payment

Following information may be collected and processed in connection to the mobile payment transaction:

  • Your mobile phone number when making a purchase using Siru Mobile payment
  • Correspondence by e-mail, telephone and web forms on our website
  • Information collected through cookies
  • Details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data
  • Your IP-address, operating system, browser, device information and other computer or network connection identifiers
  • Owner of the subscription used to make the mobile payment, and operator providing the subscription.

Information we collect from third parties about you

In order to fulfil our legal obligations to prevent fraud and money laundering, we may obtain information about you from third party agencies, at any time when we feel it is necessary to prevent fraud and minimise our financial risks.

Purpose of collecting info

We collect information for the following purposes:

  • To maintain, protect and improve our mobile payment service
  • To administer any problems that may arise in regards to the transaction
  • For customer service
  • Internal training
  • To prevent fraud and abuse
  • To minimise our financial risk
  • For identity checks
  • To enhance the security of our mobile payment service
  • To comply with financial service regulations
  • And otherwise with consent or as permitted or required by law

If and when used for direct marketing purposes, it will only be done with your consent. We may merge personal information with public information or other information received from reputable vendors to update contact information, to enhance demographic profiles or to enhance our risk protection, as permitted by law.

If you have any inquiries or requests relating to your personal data, including requests for removing your information from our system, please contact us by e-mail

Who we share it with

Siru Mobile controls the collected data and is responsible for ensuring that it will be treated in accordance with applicable privacy laws and will be used only for the purposes as set forth herein.

By accepting this privacy policy the User consents that information may be forwarded by Siru Mobile to the Supplier when necessary. Siru Mobile may further forward information on the User to police authorities and other relevant authorities in connection with investigations of payment transactions for the purposes of preventing, investigating and disclosing breaches against anti-money laundering legislation, fraud and other criminal acts.

Siru Mobile is responsible to protect the disclosed data from otherwise being passed on to third parties and undertakes not to pass on any such data for commercial, advertising or similar purposes.

All personal data collected (both from merchants and end-users) will be treated with confidentiality and will be transmitted and handled by applying SSL (Secure socket layer) and managed, stored and treated with secure encryption procedures.

Siru Mobile is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorized access, modification and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Siru Mobile, its application, website and customers or third parties.

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of European Union.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information and using our mobile payment services, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

Access to your personal information

You may request details of personal information that we hold about you. A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in our Privacy Policy.


We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the website and to store details about your use of the website and/or Services. Cookies are not malicious programs that access or damage your computer, tablet or smartphone. Most devices automatically accept cookies but you can choose to reject cookies by changing your devise settings. However, this may prevent you from taking full advantage of our website and/or Services.

Third parties

Our website or/and Services may, from time to time, have links to other services or websites not owned or controlled by us. These links are meant for your convenience only. Links to third party applications and websites do not constitute sponsorship or endorsement or approval of these third parties. Please be aware that Siru Mobile is not responsible for the privacy practices of other such applications or websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every application or website that collects personal identifiable information.


When you visit our website or use our Services, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within to improve the user experience and display a location map with relevant advertisements. We will not share your current location with other users or partners.

Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to: Fredrikinkatu 61 00100 Helsinki, Finland.

We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

Opt out right

You can stop all collection of information by the Application easily by stop using the website and Services. You can also request to opt-out via e-mail, at

Changes to the privacy policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Privacy Policy at any time. In our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.


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